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Account opening time depends on how quickly all documents and verification steps are completed. In many cases, the process is completed soon after successful verification. You can usually track the status through the account opening dashboard or application page.

Typical status stages

• Application received.

• Document verification pending.

• IPV pending.

• Bank verification pending.

• Account approved.

• Account activated.

Notes

• Delays usually happen when verification is incomplete.

• Check your registered email and mobile number for updates.

• If the status does not move, support may need to review it.

A BSDA is a demat account designed for eligible investors who want lower maintenance charges. It is generally meant for small investors with limited holdings. This type of account can help reduce costs while still allowing you to hold securities in electronic form.

How it works

1. Check whether you are eligible.

a)      You have only 1 demat account registered with your PAN across all brokers. You can find out how many demat accounts you have by downloading the Consolidated Account Statement (CAS).

b)      The value of your holdings in the demat account is less than ₹ 4,00,000

2. Select the BSDA option if it is available.

3. Complete the standard account opening process.

4. Wait for approval and activation.

Notes

• BSDA eligibility may depend on holding value and other rules.

• Charges may change once holdings cross a threshold.

• Not every applicant may qualify for BSDA.

 Account Maintenance Charges (AMC) for BSDA

Your application may be put on hold if any detail, document, or verification step needs correction. This usually means the process can continue once the issue is fixed. Common reasons include mismatched details, incomplete information, unclear documents, or pending verification.

Common reasons

• PAN, Aadhaar, or name mismatch.

• Unclear or invalid document upload.

• Incomplete form fields.

• Failed or pending IPV.

• Bank verification issue.

Steps to resolve a hold

1. Check your application status.

2. Read the reason provided for the hold.

3. Correct the information or upload the required document again.

4. Resubmit if the platform allows it.

5. Contact support if the reason is not clear.

Notes

• A hold does not always mean rejection.

• Small spelling mismatches can cause delays.

• Keeping documents clear and accurate reduces hold issues.

We collect key personal and financial details during account opening to complete KYC verification and comply with regulatory requirements. This ensures that the account is opened securely and in your name. The information also helps with fund transfer, communication, and account servicing.

Details collected

• Full name.

• PAN number.

• Aadhaar details.

• Mobile number and email ID.

• Bank account details.

• Residential address.

• Other compliance-related details if needed.

Why we collect them

1. To verify your identity.

2. To complete KYC requirements.

3. To link your bank account securely.

4. To send account alerts and updates.

5. To ensure compliance with applicable rules.

Notes

• All details should match your official records.

• Incorrect information can delay account opening.

• Bank details must be in your own name in most cases.

Yes, you can open a First Demat account even if you already have an account with another broker. Many investors maintain multiple accounts for different purposes, such as long-term investing, active trading, or platform convenience. Your existing account generally does not stop you from opening a new one.

Steps to open a new account

1. Start the First Demat account opening process.

2. Enter your valid PAN , Aadhar Number and personal details.

3. Complete KYC and verification.

4. Submit the application normally.

Notes

• Your PAN must be valid and correctly entered.

• Make sure your details are consistent across applications.

You may continue to use both accounts separately.

In most online onboarding flows, Aadhaar linked to a mobile number is required. This is because OTP-based verification and e-signing usually depend on that mobile number. Without it, the standard online process may not work.

What you should know

1. Aadhaar-linked mobile is needed for online verification.

2. OTPs are usually sent to the Aadhaar-linked number.

3. E-signing may not complete without that link.

Alternative options

• Use the offline account opening process if available.

• Update your Aadhaar-linked mobile number before applying.

• Check whether another verification route is supported.

Notes

• A working Aadhaar-linked mobile number makes onboarding faster.

• If your number is inactive, verification may fail.

If your application is not yet submitted, you can usually edit the mobile number or email ID directly in the form. If the application has already been submitted, you may need to contact support to request the change. Using the correct contact details is important because OTPs and updates are sent there.

Steps to update

1. Check whether the form is still editable.

2. Change the mobile number or email ID before submission.

3. If already submitted, contact support.

4. Verify the new details with OTP if required.

Notes

• Use active contact details only.

• Double-check spelling in your email ID.

• Make sure you can access the mobile number for OTP verification.

You can link your bank account during the account opening process by entering your bank details carefully. The bank account is used for fund transfers, withdrawals, and settlement-related activities. It should generally be in your own name and match your KYC details.

Required details

• Bank account holder name.

• Account number.

• IFSC code and MICR code.

• Bank name and branch details, if required.

• Cancelled cheque or bank statement, if needed.

Steps to link bank account

1. Open the bank linking section.

2. Enter your bank account details.

3. Verify the account through UPI or manual submission.

4. Upload proof if requested.

5. Continue to the next step.

Notes

• Bank details must be entered correctly.

• A personalised cancelled cheque is often preferred.

Manual entry may require document upload

You can place orders only after the exchange activates your account. Even if your account is opened successfully, trading access may not begin immediately. The exchange activation step is required before you can start buying or selling securities.

Steps to understand activation

1. Complete the account opening process.

2. Wait for verification and compliance review.

3. Check your account status for activation updates.

4. Once the exchange activates the account, order placement becomes available.

Notes

• Logging in is not the same as trading access.

• If orders are not allowed yet, exchange activation may still be pending.

• Activation timelines may vary depending on verification completion.

You can add a nominee online after logging in to your account or during the account opening process. A nominee is the person who can receive the account holdings through the transmission process if something happens to the account holder. Adding a nominee is recommended for better account continuity and family planning.

Required details

• Nominee name.

• Date of birth.

• Relationship with account holder.

• Contact details, if required.

• Share percentage, if multiple nominees are allowed.

Steps to add a nominee

1. Log in to your account.

2. Open the nomination or profile section.

3. Click on Add Nominee.

4. Enter the nominee’s details carefully.

5. Review all information.

6. Confirm and submit the request.

Notes

• You can usually add a nominee later even after account opening.

• Make sure the nominee details match official records.

• If multiple nominees are supported, enter the share percentage correctly.

You can open a First Demat account online if you are a resident Indian and your mobile number is linked to your Aadhaar. The process is simple, fully digital, and designed to help you complete onboarding without visiting a branch. Before starting, make sure you have all the required documents ready so that the application moves smoothly.

Required documents

• PAN number.

• Aadhaar number linked to your mobile number.

• Bank account details.

• Income proof, only if you want to activate F&O trading.

Steps to open your account

1. Install the app or open the account opening page.

2. Enter your mobile number and verify it with OTP.

3. Verify your email ID.

4. Enter your PAN number and date of birth.

5. Select the segments you want to trade in and accept the terms.

6. Enter your Aadhaar details and complete KYC verification.

7. Fill in your personal details.

8. Link your bank account using UPI or manual details.

9. Complete IPV by ensuring you are clearly visible on camera.

10. Sign the form digitally using Aadhaar OTP and Digilocker PIN.

11. Upload documents if required.

12. Add a nominee if you wish.

13. Submit the final form and complete e-signing.

Notes

• Your Aadhaar name must match the name used for e-signing.

• If you want to trade in F&O, income proof is required.

• Your account user ID may be visible after digital signing, but trading access starts only after exchange activation.

Alternative account opening options

• If your Aadhaar is not linked to your mobile number, use the offline process.

• For NRI accounts, follow the dedicated NRI onboarding process.

• For company, partnership, HUF, or LLP accounts, follow the non-individual account opening process.

In-Person Verification, or IPV, is a mandatory identity check used during account opening. It helps confirm that the applicant is genuine and that the account is being opened by the correct person. This step is required to meet regulatory and compliance standards.

Required for IPV

• A working camera.

• A well-lit environment.

• Your face clearly visible during the verification.

• Any document or details requested during the process.

Steps to complete IPV

1. Open the verification screen when prompted.

2. Make sure your camera is enabled.

3. Sit in a bright place with your face clearly visible.

4. Follow the on-screen instructions.

5. Capture the verification image or video as instructed.

6. Review and continue when the process is complete.

Notes

• IPV may be completed through video-based verification.

• If the image is unclear or the camera is not enabled, the process may fail.

• You may need to repeat the step if verification is not successful.