Frequently Asked Questions
Find answers to common questions, or reach out to our team for help with your First Demat account, trading, and platform queries.
How do I open an account / get early access?
You can request early access on our website or through the First Demat app once available. Our team will guide you through KYC verification, document submission, and account activation.
What are the brokerage charges?
First Demat offers transparent pricing: ₹0 for account opening, flat ₹20 per executed order (or 0.1%, whichever is lower) for Equity & F&O, and no account maintenance charges for the first year. Visit our pricing section for full details.
How do I contact support?
For general queries, email [email protected] or call 0651 359 5554 during business hours. Please use your registered email or mobile number so we can assist you faster.
How do I raise a complaint or grievance?
For investor grievances, write to [email protected]. You can also view our Investor Grievances page for complaint status and escalation details, or use SEBI SCORES and Smart ODR portals for formal redressal.
How do I close or delete my account?
Submit an account closure request from the First Demat app or email [email protected] from your registered email address. See our Delete Account page for details on data deletion and retention.
What trading segments does First Demat support?
First Demat supports equity trading on NSE & BSE, Futures & Options (F&O), ETFs, mutual funds, and IPO participation. Advanced tools are available for both active traders and long-term investors.
Is First Demat SEBI registered?
Yes. AS Bullishify Pvt Ltd (First Demat) is a SEBI-registered stock broker (INZ000328330) with NSE and BSE memberships. Visit our Regulatory Information page for full compliance details.
What documents are required for KYC?
Standard KYC documents include PAN, Aadhaar or other officially valid ID, address proof, bank account details, and a photograph. Our team will share the exact checklist during your account opening process.